Privacy Policy
PRIVACY NOTICE
Last updated: 8 December 2025
1. Who We Are
The ODDO Group (“we”, “us”, “our”) provides practical consular/document services and strategic consultancy to individuals, companies and community organisations. We operate through:
ODDO Services – Watford, London
ODDO Consultancy – Richmond, London
We are the “”data controller” for the personal information collected through this website, our member portal, and our services.
Contact:
📧 Email: info@theoddogroup.co.uk
📍 Address: 64, Tudor Walk, WD247PA
Data Protection Contact: Adela Brindau
2. The Personal Data We Collect
We collect information necessary to provide our services, process membership, manage appointments and improve our website.
This may include:
Information you provide
• Name, contact details, address
• Passport/ID information and personal documents
• Family details (e.g. for consular or visa applications)
• Documents for translation, legalisation or authentication
• Details required for consultancy or corporate services
• Payment information (processed securely by third-party providers)
• Civil status documents
• Documents required for the visa application
Information collected automatically
• IP address, browser type, device information
• Website analytics and cookies (see Cookie Policy)
3. How We Use Your Information
We use personal data to:
• Provide information on consular, document, guidance on visa applications and translation services
• Deliver consultancy, public affairs and project support
• Communicate with you about services, reminders or updates
• Process payments and provide customer support
• Improve our website, security and user experience
• Comply with legal or regulatory requirements
We will only use your information for the purposes for which it was collected.
4. Lawful Bases of Processing
We rely on:
Contract – to deliver the services you request
Consent – for marketing and when processing certain sensitive data
Legal obligation – immigration, consular or compliance requirements
Legitimate interests – service improvement, fraud prevention, CRM management
5. Sharing Your Information
We only share your data when necessary and with your knowledge. This may include:
• Romanian or UK authorities (when required for your application)
• Accredited legal/consular partners
• Payment providers (e.g., Stripe, PayPal)
• Consultants or subcontractors supporting your project
• IT, hosting and CRM service providers
• Regulators or law enforcement, where legally required
We do not sell your data.
6. International Transfers
Some services require sharing information with Romania or EU/EEA organisations.We ensure lawful safeguards such as adequacy decisions or Standard Contractual Clauses.
7. How Long We Keep Your Data
We keep information only as long as necessary:
• Service and membership data: while you are a client + 2–6
• Consultancy project information: up to 7 years
• Marketing data: until you unsubscribe
• Sensitive documents: deleted when no longer required for your service
8. International Transfers
Under UK GDPR, you have the right to:
• Access your data
• Request correction or deletion
• Restrict or object to processing
• Move your data (data portability)
• Withdraw consent
• File a complaint with the *Information Commissioner’s Office (ICO)*
* Website: ico.org.uk
* Tel: 0303 123 1113
To exercise your rights, please contact us at info@theoddogroup.co.uk
9. Cookies
Our website uses necessary cookies for functionality and may use analytics cookies to improve user experience.
10. Updates to This Notice
We may update this Privacy Notice from time to time. The latest version will always be posted on this page.
11. Contact Us
If you have questions about this Privacy Notice or how we handle your data:
📧 Email: info@theoddogroup.co.uk
📍 Address: 64, Tudor Walk, WD247PA